CITY KIDS BRAND PROMISEKids Loving Jesus and His Church

CITY KIDS MINISTRY PILLARSSafety | Connection | Fun | Creative

PRE-SERVICE PREPARATION

We ask that our primary team arrives at 8am and our creche and preschool teams arrive at 8:15am. Having their respective rooms ready and all on team prepared for the morning’s service and runsheet before our 8:30am (‘All in’) Prayer Meeting.

CHECK IN

Check in for City Kids commences 15mins prior to the main service. Parents and children are greeted by the Check In Team, who then assist parents by checking their children in to our online system. A name tag for each child is printed alongside a Parent Security Label which holds a unique matching code. Parents can then proceed to drop their children off at each program before returning to the Main Service.

NEW FAMILIES

Our 'New Families' counter is located at the top of the stairs where our Check in Team greet and guide new families through our registration process and then orientate them downstairs.

PROGRAM

Children are assigned to one of our programs for the duration of the service, depending on their age.

CHECK OUT

Following the main service, parents will collect their children from their age group program and then as they leave the City Kids’ space our Check In Team will sign their child/ren out of the online system. They are given a friendly farewell and when appropriate some positive feedback from the child’s involvement in the service.*At this point the team may ask parents/adults to show their Security Tag

POST-SERVICE

Following the service teams pack away and reset their rooms before completing their cleaning procedure. A quick de-brief meeting is held where the Service Leaders & team have an opportunity to celebrate the highlights of the morning and discuss any concerns or future improvements to the program. Attendance numbers are collated and Stats Form submitted.

All Cityhope teams are rostered by term through our online rostering system Planning Centre.

This system allows you to accept/decline rostering requests as well as block out dates you are not available. Rostering varies across our Kids teams from a monthly rotation to a 2 week on 2 weeks off roster.

SERVICE LEADER ROLE

Every service a team member for each age group is identified as “Service Leader”. This title identifies them as the go-to person on their team who is running their program for that service.

Service Leader role includes:

• a quick meeting with all the other leaders before Check In, to touch base and problem solve any possible issues as a group.

• A 10 min meeting post-service to celebrate a win from the morning/pray and complete the short stats form.

CHECK IN TEAM

Check In Team roles include:

• setting up online check in system/printer

• running check inand check out process

• welcoming all families

• assisting new families with registration process.

CRECHE TEAM | 18 months to 3 Years

The creche team creates a warm and welcoming atmosphere for our smallest kids, where they spend their time playing, socialising and learning. This program also caters a small morning tea.

Crèche Team roles include:

• setting up activities

• playing with children

• reading books

PRESCHOOL TEAM | 3 Years to Prep

The preschool team is focused on instilling the important fundamentals such as prayer and bible stories in a fun environment, while creating the space to also play and socialise.

Preschool Team roles include:

• teaching a Bible lesson

• running activities/games or craft.

PRIMARY TEAM | GRADE 1 -7

The primary group program includes a full service with: prayer time, praise and worship, instructional story, themed activities and games. The break out Kids Connect Groups ensure that kids are connecting in the most relevant way.

Primary Team roles include:

• leading praise & worship

• running activities, games or craft

• teaching a Bible lesson

• running a small Kids Connect Group.

Listed below are the general expectations we have of our City Kids team. If you have any questions or concerns, please take the time to speak to the City Kids Director.

EXPECTATIONS PRIOR TO A WEEKEND SERVICE YOU ARE ROSTERED ON FOR:

• Pray. We are committed to covering the kids and families of Cityhope Church in prayer. If you become aware of any particular prayer requests, please pass them on to your City Kids' Director

• Respond to Planning Centre requests

• If you are unable to make your rostered time, please attempt to find another team member to cover your service and be sure to keep your Age Group Leader aware of any switches

• Prepare any element of the service for which you are responsible, and communicate

• with other team members in preparation for the service.

EXPECTATIONS DURING A WEEKEND SERVICE YOU ARE ROSTERED ON FOR:

• Be present at the “All In” prayer meeting and the City Kids service briefing Arrive on time for your nominated room.

• Our children deserve your undivided attention, so please engage with the kids, talk to them, play with them and get to know them. Do not spend your time catching up with friends or other parents and do not use your mobile phone.

• Be present at the debrief after the service, and help pack up after the service. It is expected that volunteers will not leave until their program has been packed up & cleaned.

Appearance

• Please make sure that you wear your City Kids T-shirt if you are serving in our Primary or Check In Teams. This shirt should be ironed and in a good condition.

• Team members in our Crèche and Preschool age groups are to wear their respective name tags. These elements are important as they identify you as someone who parents can talk to about their children.

• Please be aware of your appearance and your hygiene. We want to provide a positive and welcoming impression.

• Keep in mind that you will be interacting with children and this could involve considerable amounts of time spent on the floor. If you think your clothing is questionable or could be a distraction, please pick another outfit.

TEAM TRAINING

• As a City Kids team member, we want to help empower and equip you for Children’s Ministry so please engage in specific City Kids team training held monthly.

• Engage with and read the fortnightly emails with updates and encouragement.

• As a team member at Cityhope church you are also expected to attend Cityhope Advance gatherings.

• It is compulsory to complete our Online Safer Churches Course yearly.

The City Kids induction is designed to familiarise you with the City Kids policies and procedures. As part of this induction, and in the presence of the nominated representative of our City Kids team:

• You must sign off on each section of the City Kids Policies and Procedures Manual to agree that you have read, understood and will adhere to the policies in this manual which are part of Cityhope's Child Protection Policy
  

• You must sign off on each item on the Induction Checklist
  

• You must sign off on a Position Results Description (PRD) after consultation with the City Kids Director to clarify your role and specific expectations on the City Kids team

Induction Checklist